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Workshops & Seminars

Communication and Assertiveness Skills (Full Day)

Communications and Assertiveness Skills (Half Day)

The Manager as Leader

Defusing Conflict Through Negotiation

Managing
Difficult Personalities

Sensitivity in the Workplace

Assertiveness Articles

Assertiveness Exercise: The Importance of Assertiveness

Assertiveness Course: Assertive Communication

Assertiveness: An Assertive Person is Not an Adversary

An Approach to Conflict

Are you Aggreesive or Assertive?

Assertiveness - The Good the Bad and the Ugly

Assertive Skills - Q & A

Assertiveness & College Students

Assertiveness Skills Training - It's Not Just for Wimps

Assertiveness is a Way of Thinking...

Building Self-Confidence Should Be a Strategic Priority

Successful Entrepreneurs are Assertive

What is Assertiveness?

Why Assertiveness Training?

Women & Self-Esteem

Suggested
Reading

Sensitivity in the Workplace

Just a few short years ago, many couldn’t believe how hostile and inappropriate many workplaces had become. During the 1970s and 1980s, corporate behavior had truly descended to a level where just about anything went. Inappropriate behavior was all too commonplace and many organizations either overlooked difficult situations or were simply ill-equipped to handle them in a proper manner. Rather than tackling situations directly, far too many organizations swept them under the rug. During the 1990s, a shift in corporate thought and governmental regulation brought the situation under control and help more organizations understand the importance of dealing with issues such as sexual harassment. Gone were the days where anything went. Some organizations went overboard and handled situations without proper due diligence or investigation. Others did what they could but still didn’t have a formal policy in place. Our half-day Sensitivity in the Workplace session is focused not only on recognizing sexual harassment and inappropriate behavior but also how to deal with these situations in a manner that complies with corporate and governmental standards.

This half-day session focuses on the critical need to inform managers, employees and other organizational leaders with how to recognize and handle difficult situations related to harassment. Created as an interactive workshop that focuses not only on the situations but why people act the way they do, this class provides a detailed and comprehensive overview of the definition of sexual harassment and how to address it when it occurs. Guidelines and issues related to Federal governmental regulations and the court system are also addressed during this skills-based training session. This workshop is applicable to anyone in the workplace, regardless of whether they are in a leadership role or function more as an administrative worker. Participant materials and reference guides will be provided so that important guidelines and procedures are readily available should situations arise.

Class Size: Up to 20 People. Larger training classes can be accommodated.

Class Length: Half Day

Class Time: 9:00 AM – 12:00 PM

nstructor: One Senior Baker Communications training facilitator

Assertiveness Training Institute classes lead to results. As a result of attending our Sensitivity in the Workplace training class, participants will learn to:

  • Understand the dangers of sexual harassment in the workplace
  • Quantify the damagers that can arise as a result of harassment-related litigation
  • Identify sexual harassment behavior and issues
  • Maximize the effectiveness of employees who must handle sexual harassment complaints
  • Implement interviewing techniques to draw out information from all parties involved in a harassment situation
  • Minimize conflict by providing employees with the skills necessary to handle sexual harassment complaints
  • Increase confidence of employees to know the difference between correct and incorrect behavior
  • Identify difference between sexual harassment and discrimination
  • Distinguish between the work environment and the social environment and identify boundaries between the two
  • Know when to report a situation to the appropriate contacts within an organization

 

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