Assertiveness Training

 
Assertive Skills Assertiveness Seminars Assertiveness Training
Workshops & Seminars

Communication and Assertiveness Skills (Full Day)



Communications and Assertiveness Skills (Half Day)



Defusing Conflict Through Negotiation



Managing
Difficult Personalities

Sensitivity in the Workplace

Assertiveness Training Tips:

Don't Be a Pushover - Be More Assertive with Assertiveness Training

Want to Become a More Assertive Person?

Levels of Leadership Assertiveness

The Virtue of Assertiveness

Be More Assertive by Changing Your Thinking

Assertiveness Training: Levels of Assertiveness Training in Leadership

Assertiveness Training Courses: Assertive Communication

Assertiveness Skills Training: 6 Signs You're Not Assertive Enough and What to Do About It

Assertiveness Training Courses: Assertive Communication - 6 Tips

Assertiveness Training Course: Be Assertive!

How to Be Assertive With Friends or Family

How to Relate to Others Assertively

How to Be More Assertive Without Feeling Guilty

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Assertiveness Training Workshops

The goal of our Assertiveness Training workshop is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.

Each Assertiveness Training Institute training workshop begins with a self-assessment that enables individuals to understand their personality. We delve into each person’s strengths, weaknesses and stress areas to help people understand what makes them “tick.” We then begin the process of enabling participants to understand how to communicate more effectively with others. Through various activities and assertiveness training exercises, participants then begin to recognize other communication styles and the best way to communicate to them. Here is when the process of becoming more assertive truly takes shape – by understanding the needs of other communication styles, participants learn how to express their opinion and stand up for their interests regardless of who they are dealing with.

For more information on our assertiveness training workshops contact us here.

 

Assertiveness Training Workshop: The Virtue of Assertiveness

Our other articles allude to the importance of asserting yourself in the context of: teamwork, job burnout, attitude, and dealing with difficult people. This article describes what assertion really is, contrasts assertion with aggression (with which it is most often confused) and with submission, and enumerates why it is a virtue.

Assertion -- What Is It?

We've seen several definitions of assertion. This one is our favorite:

Assertion is speaking honestly about your thoughts, feelings and desires, while considering those of others.

This is what I think/feel/want ... and (at least implicitly) How about you?
Sounds pretty good to us! Honesty. Respecting yourself and others. Considering its inherent uncontroversial virtues, it's puzzling that more people are not assertive.

Here's another (although more a description than a definition):

Assertion takes responsibility for solving interpersonal problems through straightforward action and communication.

When you assert, you take responsibility, you solve problems, and you are straightforward (rather than underhanded or devious).
The following definition is perhaps the most common, but our least favorite:

Assertion is a way of acting that strikes a balance between two extremes: aggression and submission.

This one is not entirely accurate. Instead of being a balance, assertion really is an alternative to the two sides of the same coin -- aggression and submission.

In fact, aggression or submission is a consequence of not being assertive.

Alternatives to Assertion
Aggression:

• Is communicating in a demanding, abrasive or hostile way
• Is insensitive to the rights, thoughts, feelings, or desires of others
• Attempts to obtain results or responses through intimidation
• Creates a dominate-lose scenario, which can lead to resentment and violence

Submission (or passivity):

• Is yielding to others' wants, while discounting your own rights
• Is an inability to express your thoughts, feelings or wants
• Is feeling guilty when expressing wants, as if you're imposing
• Tears down self-esteem and confidence (and causes you to build up anger)

If you've read our article on the nature of attitude, you may see a parallel between negative/neutral/positive attitude and aggressive/submissive/assertive behavior. They are related.
Here's a quick way to identify true assertion (in yourself or others) versus submission or aggression:

Assertion says:
This is what I think ... This is what I feel ... This is what I want

Aggression adds: Your thoughts are absurd ... Your feelings don't count ... Your wants aren't important
Submission says: What I think isn't important ... What I feel doesn't matter ... What I want doesn't count

When people are not assertive, they'll gravitate to either aggression or submission, depending on personality type or mood.
And often the same individual will vacillate between aggression and submission ... or act in ways which combine the two:

• Passive-Aggressive: expressing anger in a covert fashion, e.g., "forgetting" about others' requests or plotting revenge.
• Manipulative: playing the victim or martyr to get others to feel sorry for them or take care of them.

The Virtue of Assertiveness

Assertion allows us to:

• Express ourselves honestly
• Consider how others feel
• Feel good about ourselves
• Take responsibility
• Negotiate productively
• Go for a win-win resolution

All obvious virtues and positive values! So, why aren't many of us assertive more often?
Well, the most prevalent reason is fear of rejection or disapproval. And this is not an irrational fear. In fact, some people may not like what we are asserting. That is, they may not like us (at least that aspect of us, at that time).
Being at peace with that disapproval requires pretty healthy self-esteem. A discussion of the requirements of self-esteem is outside the scope of this article. One thing we can say about it here...

An essential ingredient to building one's self-esteem is assertion. The more often we express ourselves honestly, the more we will feel good about ourselves.

A word of warning: Assertion is not a guarantee that you will get the response or results you want! There is no such guarantee. But -- in addition to all the benefits enumerated above -- assertion stands a far better chance of getting those results than aggression or submission. At least in the long run and without the negative backlash inherent in those alternatives.

But should one always be assertive?
We maintain that you should always be assertive ... in your thoughts. But, not necessarily in voicing those thoughts. There very well may be circumstances in which the consequences of vocal assertion could be quite negative. For example, when dealing with an aggressive person in authority or when threatened with violence.

Sometimes, maintaining silence is the wisest and most assertive action to take. Not endorsement of another's actions or statements, but silence ... or, perhaps, acknowledgement. Something like: I hear what you're saying; without adding: I agree.

Source: Don and Sheryl Grimme link

Related: Assertiveness Workshop

For more information on our assertiveness training seminars contact us here.

 

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