Assertiveness Training

 
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Workshops & Seminars

Communication and Assertiveness Skills (Full Day)



Communications and Assertiveness Skills (Half Day)



Defusing Conflict Through Negotiation



Managing
Difficult Personalities

Sensitivity in the Workplace

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Assertiveness Training Workshops

The goal of our Assertiveness Training workshop is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.

Each Assertiveness Training Institute training workshop begins with a self-assessment that enables individuals to understand their personality. We delve into each person’s strengths, weaknesses and stress areas to help people understand what makes them “tick.” We then begin the process of enabling participants to understand how to communicate more effectively with others. Through various activities and assertiveness training exercises, participants then begin to recognize other communication styles and the best way to communicate to them. Here is when the process of becoming more assertive truly takes shape – by understanding the needs of other communication styles, participants learn how to express their opinion and stand up for their interests regardless of who they are dealing with.

For more information on our assertiveness training workshops contact us here.

 

Assertiveness Training Workshop: Reduce Stress & Improve Communication

Using assertive language is an imperative communication skill. Learning how to speak with assertive strength will let you clearly spell out your point of view while respecting the rights and thoughts of others at the same time. Assertive speaking is the correct balancing point between being too aggressive and too passive. Being assertive can help boost your self-esteem and help you earn respect from others. Some people seem to be naturally assertive. But if you tend to be a little bit more passive, you can become more direct. Or if you are inclined to be aggressive, you can learn to relax your communication style.

Assertive vs. passive behavior:

Assertive communication is a necessary tool. It shows that you're cognizant of the rights of others and willing to work on resolving conflicts.

If your communication style is passive, you may seem to be shy, introverted, or easygoing. You often say things such as, "I'll just go with whatever everyone else decides." You avoid conflict at almost any cost. Why's that an issue? Because the message you're giving others is that your thoughts, opinions, and feelings don't matter as much as other's do. Essentially, you're giving others the permission to ignore your wants and needs. Also, you might verbally agree with whatever someone else says, but in your heart and mind the decision doesn't mesh with your own. You might tell yourself that communicating passively simply keeps the peace and prevents argument. But what it actually does is get in the way of authentic truthful relationships. Also, it may cause you internal conflict because your needs will always come second to those of others.

This internal struggle may lead to:

Burning anger
Feelings of victimization Nagging Stress Resentment Desire to take revenge
Assertive vs. aggressive behavior

If your communication style would be characterized as aggressive, you might often be seen as a bully who ignores the needs, feelings and opinions of other people. You may appear arrogant or superior. Very aggressive people intimidate others, and may even be physically and emotionally threatening.

You might think that aggressive communication gets you what you want, but it comes at an extremely high cost. Aggression undercuts trust, friendship, and mutual respect. Others may come to resent you, even despise you, causing them to avoid or oppose you.

Behaving assertively (clear, friendly, and truthful) can help you:

Gain self-confidence and self-esteem
Earn true respect from others
Improve communication
Create win-win situations
Gain more job satisfaction
Understand and recognize your feelings
Improve your decision-making skills
Create open honest relationships

How be more assertive:

People develop different types of communication based on their life experiences. Your particular style has probably become so ingrained that you're not even clearly aware of it. Even though people tend to stick to the same communication style their entire lives, you can learn to be more adaptable in how you communicate.

Here are some suggestions to help you become more assertive:

Determine your style: Do you voice your opinions or remain silent? Pay attention to the way you react to people. Your style will become clear to you.

Use Assertive body language: Communication isn't just verbal. Keep a straight posture, but lean forward a little bit. Make regular eye contact. Maintain a neutral or positive facial expression. Practice in front of the mirror if you have to.

Keep emotions in check: Conflict is hard for most people, causing some to get angry, and frustrated. Although these emotions are normal, they can get in the way of resolving conflict. If you feel too emotional going into a situation, just take a breather. Then, work on remaining calm. Breathe deeply and slowly. Keep your voice even and firm.

Remember, learning to be assertive takes time, practice, and practice. If you've spent a lifetime silencing or editing yourself, becoming more assertive probably will take a while to identify, and to put into practice. If anger on the other hand, leads you to be too aggressive, you may need to use some anger management practices.

Source: Carolyn Smith link

Related: Assertiveness Training Workshop

For more information on our assertiveness training seminars contact us here.

 

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