Assertiveness Training
Workshops
The goal of our Assertiveness Training
workshop is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.
Each
Assertiveness Training Institute training
workshop begins with a self-assessment that
enables individuals to understand their personality.
We delve into each person’s strengths,
weaknesses and stress areas to help people understand
what makes them “tick.” We then
begin the process of enabling participants to
understand how to
communicate
more effectively with others. Through various
activities and assertiveness training exercises, participants
then begin to recognize other communication
styles and the best way to communicate to them.
Here is when the process of becoming more assertive
truly takes shape – by understanding the
needs of other communication styles, participants
learn how to express their opinion and stand
up for their interests regardless of who they
are dealing with.
For more information on our
assertiveness training
workshops
contact us
here.
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Gain control of your emotions. Anger causes you to
temporarily lose rational thought. Fear will cause you
to avoid tough situations. Try counting to 10 when you
are getting frustrated or angry. If that doesn't work
count to 100.
Understand that you can not control others, and trying
to do so will only make you angry. Don't let others
get you angry. When they do so, they control you.
Use good body language. Stand or sit up straight, make
good eye contact, have an appropriate affect. In other
words, make your face say the same message that your
words are communicating. Do not speak sarcastically,
as this is usually a form of aggression.
Learn to use "I" statement. For example, "I noticed
that we are late on paying the mortgage," instead of,
"You didn't pay that mortgage again you stupid idiot.
You screwed us!" In other words use statements that
mention "I" more than "You" avoiding blame and
allowing for the other person to save face. Also, "I"
statements are usually not debatable. No one can argue
about what "I" see, heard, think, feel, want, etc. But
when we say "You" we are accusing and/or judging.
Choose an appropriate time to talk. Don't talk when
you are angry or the person you are talking to doesn't
have time. Choose a time by using an "I" statement: "I
am concerned about something, and I would like to talk
to you when you get a chance. When is a good time for
you?"
If the above steps do not work, let go. You have
successfully tried assertive communication. It you are
able to lead the other person to communicate
assertively in response, then you will most likely
resolve any issues. If, however, the other person is
passive or aggressive, then you may need to let go.
Remember the beautiful thing about assertiveness is
placing responsibility where it belongs. Do what you
can to communicate well, make a decision, and give the
other person responsibility for themselves.
Source: Blake Flannery
link
Related: Assertiveness Communication Skills
Training Courses
For more information on our assertiveness training
seminars contact us here. |
