The goal of our Assertiveness Training is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.

Each Assertiveness Training Institute training seminar begins with a self-assessment that enables individuals to understand their personality. We delve into each person’s strengths, weaknesses and stress areas to help people understand what makes them “tick.” We then begin the process of enabling participants to understand how to communicate more effectively with others. Through various activities and assertiveness training exercises, participants then begin to recognize other communication styles and the best way to communicate to them. Here is when the process of becoming more assertive truly takes shape – by understanding the needs of other communication styles, participants learn how to express their opinion and stand up for their interests regardless of who they are dealing with.

For more information on our assertiveness training courses contact us here.

Assertiveness Training: How to Be Assertive

The definition of assertive is: Inclined to bold or confident, self-assured.
Many people struggle with being assertive.

Being assertive does not mean being aggressive, rude or self centered. A person who is assertive demonstrates the ability to stand up for their thoughts and feelings without being mean or without backing down out of fear. It is the middle ground between being passive and aggressive.
Language: Be tactful and respectful. Ex: "Do you have a moment to talk" or "I am sorry to interrupt".

Language: Use "I" statements. I feel or I think. This helps keep the focus on communication versus blaming. ex: "I feel angry when you..." versus "You make me angry!!".
Language: State what you want. Be direct and specific. Less is more.
ex: " I would like to take next week off for vacation" vs. " I was thinking about taking a vacation".
Language: Know how to say no. If you do not want to do something or are unable to, it is ok to say no. Again be direct and specific. you do not have to explain in detail. ex. "I am sorry, I can not so that at this time"
Body language: Walk and sit with back straight. Hold head up. Look at people as they pass or talk.

Body language: Dress and groom confidently. Choose clothing, hair, make up, etc, that show you care about yourself.

Listening: Listen to what the other person is saying. Make sure they are finished and respond. You do not have to agree, but restate what you think they said to you. ex. "I understand your concern about ___, however I disagree" or "I understand what you are saying and agree with your fact on____, however----"

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Related: Assertiveness Communication Skills Training Courses

For more information on our assertiveness training seminars contact us here.

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