Assertiveness Training Classes
The goal of our Assertiveness Training
class is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.
Each
Assertiveness Training Institute training
class begins with a self-assessment that
enables individuals to understand their personality.
We delve into each person’s strengths,
weaknesses and stress areas to help people understand
what makes them “tick.” We then
begin the process of enabling participants to
understand how to
communicate
more effectively with others. Through various
activities and assertiveness training exercises, participants
then begin to recognize other communication
styles and the best way to communicate to them.
Here is when the process of becoming more assertive
truly takes shape – by understanding the
needs of other communication styles, participants
learn how to express their opinion and stand
up for their interests regardless of who they
are dealing with.

For more information on our
assertiveness training
classes
contact us
here.
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Have you always wanted to become more assertive -
to speak up for yourself, express your feelings
freely, say no when you want to and stop being a
people-pleaser? If so, what has prevented you from
doing so?
One obstacle many people have to behaving assertively
is their beliefs about the acceptable ways to interact
with other people. These thoughts become habitual and
are strengthened by repeated patterns of thinking and
the impact of past experiences. We tend to assume
these beliefs are accurate, seldom stopping to
question their validity.
When you develop positive beliefs about being
assertive, you are more likely to engage in assertive
behavior and to continue acting assertively in the
face of criticism and resistance from others. You are
less likely to feel guilty after you have expressed
your feelings and opinions or asked for your needs to
be met.
The key difference between assertive communication and
other styles of communication is that assertive
communication is direct (clear, concise and to the
point), while the others are indirect (hinting, mixed
messages and avoiding the point). Assertive behavior
helps communication, while aggressive, passive and
passive-aggressive behavior hinders it.
Being assertive means expressing our feelings,
thoughts and needs without hinting, playing games,
blaming, shaming, or hoping the other person reads our
mind. We ask for what we want. We state it clearly and
concisely. We say it in a respectful way. We know we
can deal with the consequences of our statements,
whatever they may turn out to be.
We learn our style of communication from the people
around us and how they interacted with each other. If
we had an assertive parent then we are more likely to
communicate assertively ourselves because we know what
that type of behavior looks like. If a passive parent
or an aggressive parent raised us, those are the
styles that are most familiar to us and that we are
most likely to duplicate. So, just as we learned how
to be aggressive, passive or passive-aggressive in the
past, we can learn to communicate assertively now.
There are many scenarios that encouraged someone to be
non-assertive. Some of us were punished when we spoke
out so we learned to be passive and quiet. Other
people were given messages about expressing
themselves, such as "children are to be seen and not
heard", "don't cry or I'll give you something to cry
about" or "don't be silly, there's nothing to be
scared of". As a result they concluded that others did
not want to hear what they had to say or how they
felt. Still others were taught that it was conceited
or arrogant to put themselves first, so they learned
to be people-pleasers.
On the other end of the continuum other people were
taught that the only way to get their needs met or to
get attention was to compete and be "better" than the
other person. They learned how to be aggressive and to
win.
It is important to identify what our blocks are to
being assertive, so that in addition to learning
practical skills on how to communicate assertively, we
can also work at clearing away any obstacles to
initiating and maintaining these new behaviors.
Take a moment to reflect. How did you personally learn
to be non-assertive? What were some of your life
experiences which emphasized your passivity,
aggression or other non-assertive behavior?
Do any of these beliefs about communicating
assertively sound familiar? * It's selfish * Others
will think I am arrogant and conceited * I will hurt
the other person's feelings * The other person will
get angry * I need to appear stronger than them *
Others will think I am a bitch * Other's needs come
first * It's rude * I will get in trouble
Take a moment to consider - what are three negative
beliefs you personally have about being assertive and
that keep you non-assertive?
One very common belief that is an obstacle to behaving
assertively is that others will think that we are
being selfish. Is this one of your beliefs?
Taking care of our own needs and expressing ourselves
does not mean that we are being selfish. For many
people the word "selfish" has a very negative
connotation. I like to say we are being "self-full".
Our needs and other people's needs do not have to be
mutually exclusive. Just because we make choices for
ourselves does not mean that we will always choose to
ignore others and not do anything for them. But when
we do consider others, we will do it from a place of
choice rather than a place of "have to" or fear.
Also, when we make choices for others we may be taking
away the opportunity for them to make choices for
themselves. So instead of thinking of being assertive
as being selfish, think of it as respecting our rights
and the rights of others to make personal choices for
ourselves.
Others may be surprised and comment negatively on our
assertiveness, but that does not mean we acted
inappropriately. Sometimes people don't like other
people who are assertive. They may think an assertive
woman is a bitch or that the person is "full of
themselves" and doesn't care about other people. This
can often be because the recipient of the assertive
behavior is not getting what they want. They can't
manipulate the other person. The assertive person is
standing up to them and that doesn't work for them.
How someone responds to our assertiveness is his or
her choice. It is up to them to accept it, reject it
or be offended by it. We are not responsible for
someone else's feelings, actions or decisions. How
they respond is completely their choice.
If they do not like your behavior it is up to them to
be assertive with us as well and let us know. Or they
need to find some other way to get their needs met.
Assertiveness allows flexibility and space for
negotiation.
Self-esteem and assertiveness are directly related. If
we don't feel good about ourselves and believe in
ourselves, we are more likely to look externally for
answers and motivation. If we don't trust ourselves,
we are less likely to be assertive and express our
feelings, needs and wants. We are more likely to try
to manipulate and control the situation so that the
outcome is predictable and something we can cope with.
We are less likely to take risks where we don't know
the outcome, because we won't trust that we can handle
it.
Therefore, improving your self-esteem will help you to
be more assertive. Similarly, the positive outcomes
from taking the risk to act assertively will help to
boost your belief in yourself and boost your
self-esteem.
Overall, thinking positively about being assertive
makes it easier to actually be assertive. We can
increase our ability to communicate in an assertive
manner by replacing our non-assertive messages
(self-talk) with messages that support assertive
behavior, such as: ? I have the right to be assertive
? I deserve to make choices that support me ? All my
feelings are valid ? I have the right to say No ? I do
no have to offer excuses for my choices or behaviors ?
I have the right to ask to have my needs met
What are three positive beliefs that would support you
being assertive? Look back at the three negative
beliefs you listed above for ideas. Try changing them
into positive statements.
It takes time and practice to change our communication
style and become more assertive. By recognizing which
of our old beliefs keep us non-assertive, challenging
them and then replacing them with new beliefs that
support us being assertive, we can increase the
likelihood of us initiating and maintaining a new
assertive and confident style of communication.
Source: Barbara Small
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Related: Assertiveness Training
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