Assertiveness Training

 
Assertive Skills Assertiveness Seminars Assertiveness Training
Workshops & Seminars

Communication and Assertiveness Skills (Full Day)



Communications and Assertiveness Skills (Half Day)



Defusing Conflict Through Negotiation



Managing
Difficult Personalities

Sensitivity in the Workplace

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Assertiveness Training Courses

The goal of our Assertiveness Training course is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.

Each Assertiveness Training Institute training course begins with a self-assessment that enables individuals to understand their personality. We delve into each person’s strengths, weaknesses and stress areas to help people understand what makes them “tick.” We then begin the process of enabling participants to understand how to communicate more effectively with others. Through various activities and assertiveness training exercises, participants then begin to recognize other communication styles and the best way to communicate to them. Here is when the process of becoming more assertive truly takes shape – by understanding the needs of other communication styles, participants learn how to express their opinion and stand up for their interests regardless of who they are dealing with.

For more information on our assertiveness training courses contact us here.

 

Assertiveness Skills Training: Assertiveness and Outside Influences

When in a negotiation situation, outside influences could markedly affect your ability to act with assertiveness.

Such outside influences that might keep you from acting with assertiveness  include:

1. The influence of authority figures

Such as a superior - this person could either advise you, or add pressure on you

A member of the law - such a person could protect you if physically threatened

A medical person - could offer advice and be authorized as a result of her/his professional standing to take medical action

There are others of course

2. Rules/Regulations within the workplace

Work guidelines - for example, anti-bullying, anti-harassment, workplace health and safety

If such guidelines do not exist, why not? How can they be created? Does each working hierarchy have representation?

3. External Rules/Regulations

Equal opportunity legislation and agencies

Industry ombudsman or watchdog

These are just some of the obvious ones

Here are some fun activities to do to cement your ever-increasing assertiveness behavior:

1. Ask to share a taxi with a stranger on a rainy day (Make sure it is safe)

2. Challenge a queue jumper

3. If you have a right to collect something, and the person says, it is not ready. By acting with assertiveness you could make them aware that a phone call would have saved you a long trip for nothing

4. Challenge a smoker when you see it is affecting you and people around you

Remember that acting with assertiveness has nothing to do with 'pushing your weight around', and behaving like a bully.

It is simply letting another person know how you feel, how the situation is affecting you, and doing it in a polite, courteous, respectful and assertiveness manner.

The other person is only thinking about how what they are doing is best for them, and more than likely, does not realize the effect that what s/he is doing is having on you and others around them.

It is simply a matter of having inner self-esteem and building outer confidence.

But how do you build confidence?

You deliberately

Take small, manageable risks daily with either person or activities

Do or say assertiveness type things you would not normally include in your repertoire of daily living, both personally or professionally.

Apply these activities in situations where the person is not a key player in your life, such as your boss.

What you are trying to do is to increasingly get out of your comfort zone.

Enjoy these assertiveness experiences, see their value and you will improve in your assertiveness behaviors.

Source: Gloria M. Hamilten link

Related: Assertiveness Skills Training

For more information on our assertiveness training seminars contact us here.

 

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