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Far
too many people find themselves in situations where
individuals with more dominant and aggressive personalities
attempt to push their agendas at the expense of others.
As is often the case, those who are doing the pushing
end up squashing the interests of those being pushed.
The results can negatively affect teamwork, productivity
and employee morale. For those who have less aggressive
and more collaborative personalities, these situations
can be difficult and extremely stressful. In some
cases, those with less assertive personalities find
themselves withdrawing and avoiding conflict at all
costs. This can not only have an adverse affect on
one’s confidence, it can also inhibit one’s
ability to succeed with an organization as internal
team leaders tend to look for those with leadership
qualities as future management candidates.
Being assertive
is less about being dominant and more about expressing
one’s opinion and taking personal responsibility
for one’s rights. Rather than steamrolling others,
assertiveness relates to the ability to make direct
requests, determine limitations, reinforce verbal
messages, give and receive feedback and express disagreement
and anger when appropriate. It is not about hiding
from conflict or bottling up emotions but showing
others that one’s opinion and needs are truly
important. Our half-day version of the standard one-day
Communication and Assertiveness Skills training workshop,
enables participants to not only be more assertive
but also how to communicate more effectively with
colleagues, managers, direct reports and customers.
We focus on teaching one how their assertiveness can
contribute to their success by allowing them to achieve
personal and team goals. Various communication activities,
group discussions and other application exercises
are utilized to bring skills to life. Delivered in
a more condensed format, participating through the
half-day Communication and Assertiveness Skills Training
class will enable participants to express their rights,
opinions, requests and feelings in a direct, honest
and open manner.
Class
Size: Up to 16 People. Larger training classes
can be accommodated.
Class Length:
Half Day
Class
Time: 8:30 AM – 12:30 PM
Instructor:
One Senior Baker Communications training facilitator
Assertiveness
Training Institute classes lead to results. As a result
of attending the Communication and Assertiveness Skills
(Half-Day) training class, classroom participants
will learn to:
- Understand
their personal communication style
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Become more aware of their individual needs, desires
and stress points
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Realize their personal strengths and how they can
be used to personally become more assertive
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Recognize and flex to various personality types
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Implement personal steps to become more assertive
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Set long-term goals for personal improvement
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Build trust and chemistry with others
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Utilize listening skills to gain a better feel for
the needs of others
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Recognize conflict and understand how to deescalate
it so as to protect individual relationships
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Overcome personal fears, stress and anxiety related
to dealing with others
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