Asserting yourself is not easy. One
reason is that some people see assertiveness as a
negative behavior. Perhaps they confuse assertiveness
with aggressiveness. Assertiveness is especially difficult
for women. Many of us are taught to be agreeable,
be polite, and make those around us at ease.
Putting those thoughts together you
can see why assertive behavior is difficult for many
women. Let's take a closer look, and I'll show you
how to be assertive and be comfortable with yourself.
The
Continuum
If you see things as a continuum,
place aggressiveness on the far right, assertiveness
in the middle, and passiveness on the far left.
Passiveness:
We don't feel that we have the right to be heard.
We are uncomfortable expressing ourselves. We may
not like the response we will get. We willing back
down easily to avoid conflict.
Assertiveness:
We are comfortable to express what we think, feel
and want. We can express our view and needs without
stepping on others, and without anger or attack. We
aim for a solution that is a win for all.
Aggressiveness:
We stand up for ourselves, even at the expense of
others. We use tactics such as loud talking, sarcasm,
desk pounding and forcefulness to get our way.
Real
Life
Step back, and think of where you
fall on the continuum in most situations. Are you
the timid child (passive), rational adult (assertive),
or the aggressor (aggressive)?
If you want to feel good about yourself,
gain respect or others, and achieve high productivity
in your life, aim to be in the middle of the continuum.
Assertive
individuals try to understand others, and acknowledge
the value others bring. In a conflict, assertive people
actively listen, explain themselves clearly, and invite
the others to work together toward a solution.
Assertive
people realize they want to have a long-term relationship
with people. In order to do so, they do not create
barriers with anger or humiliation. Instead they use
constructive feedback.
Here
is an example of constructive feedback.
Mike, when you say that my idea is
ludicrous, I feel frustrated because I do not think
you have fully reviewed my team's proposal.
Pause, wait for feedback.
I would like the opportunity for my
team to present it to you, so you can express your
objections and we can address your concerns, because
we think the plan benefits both our teams by reducing
paperwork, and staffing expenses.
What
do you think?
Analysis
By responding to Mike in an assertive
way, there is a good chance he will mirror your behavior.
You were able to get your points across without anger
or humiliation. You stayed focused on the team benefits.
Had you used passive behavior, Mike
would have shot your proposal down, without a comment
from you. If you matched his aggressive behavior and
name calling, you may still be arguing now.
Using
Assertiveness for Success
Think Win-Win. What is best for you
and the team?
When speaking, include statements that illustrate
the benefits to the team.
Respect your team members.
Share your knowledge and ideas with the team.
Point out potential problems in a constructive way.
Enable processes that move the team toward its goals.
The Result
True, sometimes women find it more
difficult to be assertive. Don't allow this to be
an issue for you. Practice positive self-talk, and
assertive behavior; leave those old habits behind.
Ask a trusted associate to role-play with you, if
that helps.
At first, it may be tough, but you
can do it. Remember, you'll feel better about yourself
and those around you when you practice assertive behavior.
TD Strategies